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Tickets

How do I book tickets for a Ovo Arena Wembley game?

What is the age limit for a Junior ticket?

What are the ticket terms and conditions?

For information regarding refunds, exchanges, or any other ticket terms and conditions, please refer to our full ticket terms and conditions policy here. Typically, refunds or exchanges are only available under specific circumstances.

How do I access my ticket(s)?

How do I book tickets for a group?

If I've made a group booking, will my group be sat together?

For our Wembley fixtures, the seating is allocated, so bookings made in multiple transactions may not be seated together. If this causes an issue, we can discuss the possibility of your group being invoiced for a section in the arena.

Follow this link for more group FAQs: https://londonmavericks.co.uk/matchday/group-offers-faqs/

Getting to Ovo Arena Wembley

You will find all the travel and transport information via this link: Useful information for planning your journey to OVO Arena Wembley | OVO Arena Wembley

London Mavericks Matchday

What to expect on a London Mavericks matchday?

Can I bring my bag into the arena?

London Mavericks camera policy on matchdays

Can I re-enter the venue after leaving the arena?

Is there a Fan Zone?

What is included in my matchday ticket?

Can I meet the players?

There are opportunities to meet the players in the fan zone before the match. Additionally, after the game players like to hang around for photos and autographs.

Guest Behaviour

We look forward to welcoming you to the OVO Arena Wembley and are committed to providing a safe and enjoyable experience for all our guests. We have a zero-tolerance policy towards any form of anti-social behaviour directed towards other guests or staff.

This includes refraining from engaging in any behaviour that may cause harm, discomfort, or offense to fellow attendees or staff members. We will not tolerate any form of verbal or physical abuse, harassment, discrimination, or disruptive actions, any individual found engaging in anti-social behaviour may be subject to immediate removal from the venue and could face further consequences as deemed necessary.

We encourage all guests to report any concerns or incidents to a nearby staff member or security personnel. Together, we can ensure that everyone’s experience remains enjoyable, inclusive in a safe and respectful manner.

Who can I speak to on a matchday if I need to report any issues?

We have an incredible team of matchday volunteers available to assist with a variety of tasks. Please speak to one of our matchday volunteers first as they my be able to help. If your report needs to be escalated to the London Mavericks staff or venue personnel, our matchday volunteers will make sure it reaches the appropriate individuals.

Accessibility

At Ovo Arena Wembley accessibility information please follow this link for their frequently asked questions: FAQs | OVO Arena Wembley

Will there be accessible seating?

Can I bring medication to the event?

What should I do if I have a severe allergy?

Facilities

Is Ovo Arena Wembley a cashless venue?

Can I purchase London Mavericks merchandise?

Are food and drinks available?

Yes, food and drinks concessions are available throughout the arena.

What toilet and changing facilities are available?

Lost Property

I’ve lost something. What should I do?

Joining the London Mavericks Volunteer Tribe

At London Mavericks, we take immense pride in our volunteers and the passion and commitment they bring to the London Mavericks Franchise. Spectators often praise how friendly and helpful our volunteers are, and it’s important to continue this tradition. Whether it’s a Super League match or a Pathway event, we strive to deliver a top-quality experience for both spectators and players, ensuring a warm and welcoming atmosphere while having fun and maintaining professionalism at all times.

Our matchday volunteers play a crucial role in the success of our events, and we couldn’t run the day without them. London Mavericks volunteers support various aspects of the event, from setting up and welcoming and supporting fans to handling ticketing, managing group bookings, assisting at the merchandise stand, overseeing sales, and helping in the fan zone—along with many other opportunities. If you’re interested in joining our incredible team of London Mavericks volunteers and supporting the franchise on matchdays, please contact us at info@londonmavericks.co.uk to learn more.